Our customer success managers bring product expertise and knowledge of customers to help teams and organisations realise the full value of our service. This article goes into more detail about what this means in practice.
The problem nowadays isn’t getting information - it’s getting the right information, at the right time, to make informed decisions. The way that markets are reported affects the way they are perceived, and consequently the way investors behave.
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Our direct relationship with readers - including world leaders and the most influential people in business - sets us apart from competitors. We hear first hand from our Community Editor, Lilah Raptopoulos, on the value of our readers and how FT comments provide a unique perspective on what is happening in the world.